Support — Stray Anchor

App support

Shiftaroo

Rosters, workers, invoices from shifts, billing and trials. If a subscription ends, a roster is never deleted for non-payment — it stays readable and exportable.

Sortaroo

support@sortaroo.app · in-app help under Account

Invoices that didn't read right, a link that didn't fetch, claims, payouts, and the 7-day trial. Your ledger stays yours if you stop.

Spookaroo

spookaroo.app/support

Listing your house, the map, sign-in codes, and removing a listing.

Into the Attic

intotheattic.app

Restorations, credit packs and purchases. Refunds for a restoration that failed are handled directly — tell us the date and roughly what the photo was.

What helps us fix things fast

The email address on your account in that app
What you were doing when the problem happened
What you expected, and what happened instead
A screenshot, if it's something you can see — and for Sortaroo, the invoice number or the email's subject line
If an error showed a short code (like badb6112), include it — it points us at the exact moment

Company & general enquiries

hello@strayanchor.com.au — partnership or media enquiries, questions about the company, or anything you're not sure where to send. If it's about your privacy or your data in one of our apps, use this address and we'll respond directly.

Company details

Stray Anchor Pty Ltd is an Australian proprietary company registered in Western Australia.

ABN 22 700 917 111 · ACN 700 917 111
Perth, Western Australia
strayanchor.com.au

We answer every message ourselves.